Privacy & Data Protection
Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
Privacy Policy
Effective Date: July 19, 2025
Our Commitment:
SAM Safety by Glacier Road Group LLC is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
- Account Information: Name, job title, company details, email, phone
- Subscription Information: Billing details and payment method
- Uploaded Documentation: Safety procedures and policies you upload
- Usage Information: Questions submitted to SAM and interaction logs
1.2 Information We Do NOT Collect
- Complete document contents sent to AI (only small excerpts are processed)
- Personal information from your safety documents
- Employee personal data within uploaded documents
- Biometric or location data
2. HOW YOUR DOCUMENTS ARE PROCESSED
Local Processing Architecture
- Your Documents Stay Local: Complete documents remain on your infrastructure
- Limited AI Processing: Only small excerpts (1-2 paragraphs) are sent to AI services
- No AI Training: We never use your documents to train AI models
3. DATA SECURITY
We implement industry-standard security measures including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Access controls and multi-factor authentication
- Regular security assessments and audits
- Employee security training and confidentiality agreements
4. YOUR PRIVACY RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your uploaded documents
- Opt-out of marketing communications
Download Complete Privacy Policy
For the complete Privacy Policy document, including detailed information about data retention, international transfers, California privacy rights, and more:
Download Full Privacy PolicyContact Us About Privacy
For privacy questions, concerns, or to exercise your rights:
Privacy Officer
Glacier Road Group LLC
SAM Safety Division
Email: trent.myers@glacierroadgroup.com
Response Time: Within 30 days